Networks and customers win with self serve kiosk for mobile money

By Grahame Saunders | Head of Identity Management

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Automation helps the networks improve customer experiences and boost revenues
​Mobile network operators really stand to benefit from self service kiosks. They can improve revenues and compliance. They can cut SIM-related complexities, and reduce fraud.

The automated, digital process throughout ensures consistent results for all parties. The technology is a good way for the mobile operators to expand their footprint fast and for less. They can simultaneously improve the customer experience through efficient operations.
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Self service kiosks can digitise and automate cash in, cash out (CICO) services, yet keep agents for more advanced products.

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